Our policy for optional paid services.
Free Readings
Our free readings are provided at no cost and require no payment information. There is nothing to refund.
Optional Paid Sessions
If you choose to book an optional paid session, the following refund policy applies:
- Within 24 hours: Full refund if the session has not yet taken place
- Dissatisfaction: If you are unsatisfied with a paid session, contact us within 48 hours for a review. We offer credit or refund on a case-by-case basis.
- Technical issues: Full refund for sessions affected by technical problems on our end
How to Request a Refund
Contact [email protected] with your session details. We aim to process refund requests within 5 business days.